Registration

What Is This Role?

You will be the “face” of BSidesSF for all attendees. Your goal is to make a positive, welcoming first impression for all attendees and visitors. You might also be pulled to hype the crowd during our event raffle.

Duties

  • Greeting attendees arriving (or departing) at each Metreon entrance in an engaging and confident manner
  • Direct attendees to their correct destination (registration desk, sessions, etc.)
  • Answer questions for incoming attendees
  • Check-in pre-registered attendees
  • Ensure attendees have everything they need to enter the conference
  • Sell conference merchandise at the desk, provide a receipt and direct attendee to coat check to retrieve their merchandise
  • Share attendee feedback with other volunteers as necessary
  • Handle walk-in ticket sales

Bonus - Have strong communication skills - Have strong customer service skills

Accessibility

  • Requires interacting with large numbers of people
  • May require standing for long periods of time (accommodations available)

Registration Steps

Process Attendee Registration and Payment

Pre-registered Participants

  • Ask participant for QR code OR name/e-mail
  • Scan the QR code OR look up participant in app
  • Check in attendee

On Site Registration

  • Inform the participant of pricing
Registration Price
Sunday $60
Monday $40
Children 12 and Under (Both Days $20
Academia / Active Military With ID 50% Discount
  • Process the registration in the Square app and accept payment

Vaccination

  • Confirm vaccination status via ID and recognized health authority card/SMART QR code
  • Issue wristbands to vaccinated participants

Give Out Swag and Directions

  • Provide each participant with swag bag
  • Provide each participant with appropriate badge + directions
Badge Directions
Special: Presenter, Sponsor, Presenter, Villager Point out their destinations on the map Give them their special shirt (if speaker)
Volunteer/Safety Ops Tell them to check-in with their lead Give them their special shirt if needed
Participant Point out coffee/water Coat Check Merchandise Talk locations Remind them of keynote