Information Desk

What Is This Role?

You will be the “face” of BSidesSF for all attendees. Your goal is to make a positive, welcoming first impression for all attendees and visitors. You might also be pulled to hype the crowd during our event raffle.

Duties

• Greeting attendees arriving (or departing) at each Metreon entrance in an engaging and confident manner
• Direct attendees to their correct destination (registration desk, sessions, etc.)
• Answering participant's questions
• Share attendee feedback with other volunteers as necessary

Bonus

• Have strong communication skills
• Have strong customer service skills

Accessibility

• Requires interacting with large numbers of people
• May require standing for long periods of time (accommodations available)

Greeter

• Provide a welcoming face for BSidesSF
• Ensure that folks know where to stand in line for registration
• Direct folks to special lines based on type:
• Participant/attendee aka general
• Presenter, Sponsor, Villager, Press, A/V, Volunteer, Safety Ops
• Direct participants to City View or theaters
• Direct participants to restrooms